Our Take

Musings on the Foodservice Industry

The Defining Restaurant Trends of 2020

Mar 05 2020

The restaurant industry experienced several impactful changes in consumer demand throughout 2019. Many restaurants focused on growing their technological capability by implementing robot-friendly kitchens, drive-thrus with artificial intelligence, and other innovative resources. This increase in technological awareness was coupled with a rise in the minimum wage throughout the country, which heightened operator demand for technological 



Top Tech Tools for Restaurants

May 30 2019

In this digital age, businesses need to embrace innovation, explore their options on how to make business operations more efficient, and adapt to them. Restaurants are no exception. Now more than ever, tech tools are being developed to help business owners manage day-to-day operations. Technology can help your business increase efficiency, meet the demands of 



Best Food Delivery Platforms

May 19 2019

When it comes to food being delivered to your doorstep in times of hunger, there’s no playing around. It needs to be fast and right! Restaurant operators are always seeking new methods of attracting customers, and partnering with a food delivery service can increase a restaurant’s visibility and sales. Thanks to the availability of on-demand 



Time Clock Software: The Software Your Restaurant Needs

Mar 20 2019

95% of restaurateurs agree that restaurant technology improves their business efficiency and 78% of restaurateurs look at metrics and finances every day, according to toast.com. With technology becoming such a vital element to effectively operate a restaurant, it is important to select the best technology to provide actionable data and increased efficiency. Time clock technology 



Innovative Technology Impacting Restaurants

Feb 20 2019

As the development of technology continues to grow, businesses must be hyper aware of new services and capabilities that technology can offer their company, and more importantly, their customers. This is especially true in the restaurant industry. Restaurant operators are always searching for how to improve their customers’ experience while dining at their location. While 



The Robots are Coming, The Robots are Coming

Nov 09 2017

Thanks to Cheese Market News for publishing this blog https://www.cheesemarketnews.com/guestcolumn/2017/27oct17_01.html   A friend of mine, not from the food business, said a few weeks ago, “I’ll bet the talk of $15 an hour minimum wage, is driving your restaurant customers crazy?” “Not at all”, I said, “they are actually happy, because at $15 an hour, 



New App Solves a Major Pain Point for Restaurants

May 26 2016

More than a year ago now, I was enjoying conversation with a friend of mine who is a bartender. His phone was buzzing like mad – constantly receiving text messages. It got to the point that it was so distracting that I had to ask what was going on. Little did I know his reply 



Why the New EMV Credit Cards Make Your Business Safer

Oct 15 2015

No business wants to be the next victim of a credit card data hack. We are all far too familiar with the story of how Target shoppers had their credit card information stolen during the 2013 holiday season. Malware installed on payment terminals collected names, card numbers, and expiration dates for about 40 million accounts. 



Use Loyalty Programs to Build Your Success

Sep 16 2015

Loyalty programs have been around forever.  We recall in our youth going to our favorite sub sandwich joint and collecting one of those punch cards that offered a free sub after 10 purchases.  The only thing is did we remember to use the card when we returned?  Could we even find it? Today’s loyalty programs 



Increase Catering and Group Orders through Online Ordering

Jul 23 2015

For restaurants, group ordering can be a huge pain or provide a huge gain depending upon how you approach it.  If you have an online ordering system in place, it is more likely to result in the latter than the former. Companies, teams, schools, clubs, and churches are ideal customers because of the potential for