Our Take

Musings on the Foodservice Industry

Best Food Delivery Platforms

May 19 2019

When it comes to food being delivered to your doorstep in times of hunger, there’s no playing around. It needs to be fast and right! Restaurant operators are always seeking new methods of attracting customers, and partnering with a food delivery service can increase a restaurant’s visibility and sales. Thanks to the availability of on-demand 



Foodborne Illness Increases in 2018

Apr 29 2019

Food safety is crucially important to foodservice professionals. Each step of the supply chain from plant to plate provides an opportunity for foods to become inflicted with bacteria and illness. In the rapidly growing world of e-commerce in the food industry and online food sales, food safety will be vital for food operators and all 



Prevent Cross-Contamination in Your Food Processing Facility

Jan 28 2019

Food processing facilities have to maintain the highest standards when handling food products, to ensure that food reaching consumers does not become contaminated. FSA explain how “cross-contamination is what happens when bacteria or other microorganisms are unintentionally transferred from one object to another. The most common example is the transfer of bacteria between raw and 



An Indie’s Recipe for Success

Dec 27 2017

Restaurateurs pride themselves on their unique recipes for success, which may include concept, ambiance and décor, price, service and menu selections. For Audel Ventura, proprietor-chef of 354 Steakhouse in Cliffside Park, NJ, the key elements of his success are a hardy handshake and hug with every patron that visits his restaurant. Ventura believes his enthusiastically 



Economic Opportunities of UN Food Companies Tip $2-3 Trillion by 2030

Nov 15 2017

With corporate and consumer interest in the UN’s 17 Sustainable Development Goals growing, researchers have pointed out that by aligning themselves with this campaign food companies’ portion of the overall business opportunities could reach $2-3 trillion by 2030. According to the Business & Sustainable Development Commission’s Better Business Better World report, published in January 2017, 



Nothing Can Replace Distributors’ Knowledge, Service and Dedication

Oct 16 2017

At Legacy Foodservice Alliance’s Marketplace in Richmond, VA, last month, we had the opportunity to speak with its distributor-members about the state of business on the street. They spoke of common and uncommon challenges that their customers face that affect their businesses. Regardless of the market segment or location, the bottom line is that distributors 



DSRs can boost their value by focusing on customers’ needs

Sep 05 2017

At a time when some “links” in the foodservice supply chain are belittling the value of distributor sales reps, veteran salesmanship consultant and author Bob Oros advises DSRs to turn the tables around by being creative and focusing on their customers’ needs. Oros advises DSRs to use the Amazon approach – know what operators want 



126 EXPERT IDEAS FOR YOUR RESTAURANT BUSINESS PLAN

Jun 15 2017

The fact that everybody needs food and that this need occurs every day, makes running a food business fun, exciting, and so full of possibilities. But just because food is a universal need doesn’t necessarily mean every food business is bound for success. With so much competition in the food business industry today, it’ll all 



New Product Development – A Recipe for Success

Jun 09 2017

“9 out of 10 products are introduced, to fill a void in the company’s product line, not to fill a void in the market.” Al Ries & Jack Trout- authors of “Positioning”. Not much about new product development has changed since 1981, when the marketing classic, “Positioning”, introduced a generation to the concept. This was 



All I Needed to Know I Learned on a Saturday Night

May 30 2017

From our friend and colleague – Bill Marvin, The Restaurant Doctor – These were taken from a list of 101 sent to me by Bob Hayes of Chart House years ago. Thanks, Bob! It doesn’t seem like much has changed about life in the restaurant biz! Not all birthdays really are. No dishwasher enjoys classical